Which term describes the ongoing process of selecting and managing suppliers to ensure quality and reliability?

• A. Vendor management
• B. Procurement
• C. Distribution
• D. Forecasting

Answer: (A)

Vendor management is the ongoing process of selecting and managing suppliers to ensure quality and reliability. It involves evaluating potential suppliers, establishing contracts, and continuously monitoring performance, quality control, on-time delivery, and compliance to maintain strong supplier relationships over time. This focus on long-term oversight and performance distinguishes it from procurement (the broader purchasing process), distribution (getting goods to customers), and forecasting (predicting demand).